Technical Consultant II – UPS – Liberty Mutual Insurance, Walnut Creek, CA

Advance your career with Liberty Mutual Insurance – A Fortune 100 Company

We are searching for a Technical Consultant to join our UPS Dedicated Team. In this role you will work shoulder-to- shoulder with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce/eliminate risk. The right candidate for this role will bring strong relationship-building skills, service management skills, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience. Due to the dedicated aspect of the account it requires most of each workday at various customer locations.
Please Note: This position is eligible to be hired at different levels depending on experience.

  • Account Service: Work with UPS Management and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators. Including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.
  • Leadership: Having the ability to collaborate, innovate, influence, and inspire those around them to meet a common goal. This includes mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in their field.
  • Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.
  • Relationship Building: Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.

Key Capabilities and Characteristics:

  • Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change.
  • Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
  • Demonstrates personal energy, stamina and discretionary effort.
  • Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
  • Strong collaboration skills and commitment to continuous improvement.
  • Ability to develop and maintain relationships with customers, peers, and industry contacts.
  • Capacity to become trusted advisor and partner with the customer.
  • Effective interpersonal, oral and written communication skills.


  • Required:  Proven ability in advance level research, evaluation, and analysis functions. 
  • Required: Proven ability to consult with, form relationships and influence all levels of an organization.
  • Required: Effective interpersonal, oral and written communication skills to develop and maintain relationships with customers, peers, and industry contacts. The ability influence change within all levels of an organization, especially business executives. A strong team orientation and commitment to continuous improvement.
  • Required: Functional knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint, etc.)
  • Preferred:  Master’s degree, designation(s) or certification(s):  CSP, ARM, CRM, CPCU, CIH, CPE, CIH, PE.
Job Family/OrganizationRisk Control – National Insurance – UW
Primary LocationWalnut Creek, CA
ScheduleFull Time
Salary (Base Pay)$103,100 – 171,100
Target Job Grade16
Shift / TravelDay / Up to 20%
Education Level / ExperienceBachelor’s Degree & 8+ Years

For additional information or to apply, click HERE